HMRC webchat is available for the following services

  1. Charities and Community Amateur Sports Clubs
  2. Child Benefit
  3. Construction Industry Scheme
  4. Coronavirus (COVID-19): Inheritance Tax
  5. Coronavirus (COVID-19): Job Retention Scheme
  6. Coronavirus (COVID-19): Self-Employment Income Support Scheme
  7. Coronavirus (COVID-19): Statutory Sick Pay rebate scheme
  8. Corporation Tax
  9. Employers
  10. Employment related securities
  11. HMRC’s Extra Support team (for people with additional needs)
  12. Income tax for individuals, pensioners and employees
  13. National Insurance
  14. Non-UK resident landlords
  15. Online services helpdesk
  16. Personal Transport Unit
  17. Self Assessment
  18. VAT
  19. VAT online services helpdesk
  20. VAT registration

This list was last updated in December 2021. If there's anything amiss, please feel free to let me know at [email protected]

For a better HMRC webchat

  • Notifications when the "speak to an advisor" link appears
  • Fill in the webchat form in advance
  • Automatically retry until you reach an advisor
  • And much more...


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