Hello 👋, my name is Aaron and I build and maintain the Webchat Autopilot website and plugin.
I discovered HMRC webchat early in 2020 and found it valuable for answering my self-assessment questions. Unfortunately my experience of getting an advisor on the other end of the conversation was frustrating in 3 ways:
I built Webchat Autopilot to solve those webchat frustrations. I hope you find it as useful as I do!